Shipping

Eva Jean Collective Shipping Information

At Eva Jean Collective, we're dedicated to ensuring your orders arrive quickly and seamlessly. Below is everything you need to know about our shipping process:

Fast & Free Shipping

  • Australia: Orders over $100 free standard delivery.
    • Orders over $200 free express shipping.
  • New Zealand: Orders over $200 free standard delivery

Same-Day Dispatch:

Orders placed before 12:30 PM AEST/AEDT on business days are shipped the same day. * (Please note, orders containing preorder items will be dispatched once all items are available.)

Busy Periods:

During sales events or peak holiday periods, dispatch items may extend by 1-3 business days due to higher volumes.

Need Your Order Quickly?

If your order is time-sensitive, we're here to assist:

  • Reach out to us via the Contact Page to discuss expedited dispatch or alternative options.
  • We recommend choosing Express Shipping at checkout for faster delivery, particularly during peak periods.

Estimated Delivery Times

All orders are shipped via Australia Post, with delivery times as follows:

Australia

  • Standard Shipping: 3-11 business days 
  • Express Shipping: 2-8 business days

New Zealand

  • Standard Shipping: 8-12 business days
  • DHL Express: 2-4 business days

Additional Information:

  • Preorder Items: Orders that include preorder items will only be shipped once all items are available.
  • Courier Delays: During high-demand periods (e.g., holidays or sales), courier networks may experience delays due to increased parcel volumes. Whilst we aim for timely delivery, delays caused by couriers are beyond our control.
  • Please factor in both processing and shipping times when placing your order.

Shipping Prices and Options by Location

For detailed shipping costs and timeframes, please select your location at checkout.

We're committed to providing you with a seamless shopping experience and ensuring your Eva Jean Collective pieces reach you in perfect condition. If you have any questions or need assistance, our support team is here to help.